Delete your account and data.

Delete from the app

1. Open ONMODEL.
2. Open Settings and choose Account.
3. Under Account access & data, choose Delete Account & Data.
4. Review what will be deleted. If you use Apple, you can confirm the connected Apple account before deletion.
5. Type DELETE and choose Delete Permanently.

This is the fastest path because the request is authenticated to the ONMODEL account currently open on your device. ONMODEL Studio for Mac also removes its local Studio files and closes after the server confirms deletion.

If you cannot open the app

Email info@swcosmos.com with the subject ONMODEL deletion request. Include the platform you used, the approximate date you last used ONMODEL, and any non-sensitive details that may help support locate the correct studio.

Do not send passwords, Apple or Google credentials, full purchase tokens, card details, garment photos, or identity documents by email. Support may ask you to complete a secure verification step before acting. We will not delete an account based only on an unverified email address.

What deletion covers

After verification, we delete ONMODEL data associated with the request, including the ONMODEL profile, account-scoped Brand Face assets, Brand Profile data, garment and generation records, generated-image references, content reports, active notification tokens, and other ONMODEL app content.

We process verified requests as soon as reasonably possible and will communicate if additional verification or a legally required retention period applies.

Information that may be retained

Minimal purchase transaction identifiers and related refund, fraud-prevention, tax, accounting, dispute, deletion-audit, and security records may be retained where reasonably necessary or legally required. Retained purchase records are de-linked from the deleted ONMODEL account and restricted from ordinary product use.

SW Cosmos products can use shared authentication infrastructure. Deleting ONMODEL does not delete a separate ReelSKU, RePhoto, or other SW Cosmos product account. If another product still uses the identity, the shared identity remains for that product while its ONMODEL profile and data are deleted.

Subscriptions

Account deletion does not automatically cancel an active Apple App Store or Google Play subscription. Cancel the subscription in your store account before requesting deletion to prevent a future renewal. If Apple authorization could not be revoked during deletion, remove ONMODEL under Apple Account settings > Sign in with Apple, or follow Apple's access-management guide.