VibeWear / Support

Keep your drawing moving.

Help with photo-to-flat testing, editable exports, and your saved work. VibeWear is still preparing for public launch.

Email VibeWear support

Start with what you are working on.

What is available right now?

VibeWear is in pre-release testing, not publicly available on the App Store. The current workflow turns a garment photo into an AI flat draft, then prepares editable vector paths and shareable image files. Public accounts and paid memberships are not yet available.

Choose a useful garment photo

Use a clear, well-lit photo with the whole garment visible. Lay it flat where possible, with sleeves spread and details unobstructed. A photo cannot establish hidden construction, accurate measurements, or the unseen back. Only use references you have permission to process.

When does my photo leave my device?

Selecting or photographing a garment prepares a local draft. Before generation, the app asks permission to send the selected photo and instructions through VibeWear’s Supabase server to OpenAI. You can cancel that step without sending a generation request.

The seams, sleeves, or back look wrong

The result is an AI-generated drawing draft, not a verified construction specification. Compare it with the original garment. If you generate again with revised instructions, that is a separate AI request. For line-level corrections, prepare the editable paths and continue in a vector editor.

How do I continue in Illustrator?

After preparing editable paths, open Share Files and choose SVG or Vector PDF. Share through Mail, AirDrop, or Files, then open the file in Illustrator. Paths are auto-traced and may need cleanup. They are not organized into garment-construction layers. Native .ai export is not available; save as .ai from Illustrator after opening the vector file.

Why can’t I edit individual lines in my PDF?

Choose Vector PDF under Editable Paths, not Image PDF under Image Sharing. PNG and Image PDF contain pixels for previewing and sharing; individual lines are not editable. Vector conversion and file preparation run on your device without another AI generation.

Generation stopped or the outcome is uncertain

Read the status shown in the app before starting another generation. An uncertain outcome is not automatically retried. Keep the draft, note the approximate time and any request ID shown, and contact support if you cannot recover the result. Do not send access tokens or API keys.

Where are my saved drafts?

Library stores work on this device. It is not a cross-device cloud archive, and signing in does not restore drafts from another device. Export files you need to keep before removing the app or changing devices.

Delete one draft or several

In Library, swipe a draft to reveal Delete, or choose Select to mark several drafts and confirm Delete Selected Drafts. This permanently removes those local drafts and local results. Previously exported files and server records are separate; a request already sent to AI is not canceled by local deletion.

Memberships, billing, and account deletion

Public memberships and customer accounts are still being prepared. This website does not sell credits or subscriptions. In-app account deletion is not yet available. For a question about a test account, server-side data, or a test charge, email VibeWear support; deleting a local draft is not an account-deletion request.