01Delete from Misenlume
- Open Misenlume.
- Open Settings, then choose Account.
- Choose Delete Misenlume account.
- Review the warning and choose Delete permanently.
- Approve a fresh identity check: Sign in with Apple for an Apple-linked account, or enter the new email one-time code sent for an email-linked account.
The server must verify that fresh identity check before any deletion begins. For an Apple-linked account, Misenlume then attempts to revoke the authorization issued specifically to Misenlume. If that revocation step fails only after the fresh Apple proof was verified, Misenlume still completes its data deletion and shows the manual Apple authorization-removal step.
02What deletion covers
Misenlume deletes the profile, History, generation jobs, uploads, results, feedback, active push tokens, and remaining credit balance associated with the request.
Minimal transaction replay, refund, fraud-prevention, security, dispute, and deletion-audit records may be retained where reasonably necessary or legally required. These records are restricted from ordinary product use.
03Shared SW Cosmos sign-in
SW Cosmos products use shared authentication infrastructure. The in-app Misenlume deletion permanently removes and retires the Misenlume profile and data, but it does not delete the shared sign-in record or change ONMODEL or another SW Cosmos product. This prevents a Misenlume-only request from causing data loss in another product.
For an Apple-linked account, fresh Apple authorization is always required before deletion. The in-app flow then revokes the Apple authorization issued specifically to Misenlume. It does not unlink the shared Apple identity from SW Cosmos authentication or erase another product’s data.
For deletion of the shared SW Cosmos sign-in record, contact support using the secure-verification path below. If Misenlume reports that automatic Apple revocation could not be completed, open Apple Account settings > Sign in with Apple and remove Misenlume. See Apple's access-management guide.
04If you cannot open the app
Email info@swcosmos.com with the subject Misenlume deletion request. Include only the approximate date you last used Misenlume and non-sensitive details that may help locate the correct account.
Do not send passwords, Apple credentials, card details, full transaction identifiers, photos, or identity documents by email. Support may require a secure verification step before acting.
05Consumable purchases
Deleting Misenlume removes the remaining server credit balance. It does not refund completed consumable App Store purchases. Contact support before deletion if a verified purchase was not credited correctly.